GDPR & Data Protection Officer

1. Data controller

The data controller for this website is Prodia Systems Limited, a private company limited by shares incorporated in Ireland under company number 822962.

• Registered office: 27 Pembroke Street Upper, Dublin 2, D02 X361, Ireland
• Email: contact@prodiasystems.com
• Phone: +353 1 611 1534 (Ireland: (01) 611 1534)

2. Contacting the Data Protection Officer

Our Data Protection Officer monitors compliance with the GDPR, advises on our data protection obligations and acts as your contact point for any privacy matter.

• Email: dpo@searchintel.ai
• Postal: Data Protection Officer, Prodia Systems Limited, 27 Pembroke Street Upper, Dublin 2, D02 X361, Ireland

You do not need to give a reason to contact the DPO, and contacting us about your data is always free of charge.

3. Exercising your rights

You may request access, rectification, erasure, restriction, portability or object to processing, and you may withdraw consent at any time. The fastest route:

1. Email dpo@searchintel.ai with the subject "Data subject request".
2. Tell us which right you want to exercise and the email address your enquiry or account relates to.
3. We may ask for reasonable proof of identity so we do not disclose data to the wrong person.

We respond within one month. For complex or multiple requests we may extend this by up to two further months, and we will tell you if we do. To change cookie consent specifically, use the on-site control: Cookie settings

4. Our GDPR commitments

• Lawfulness, fairness, transparency — every processing purpose and lawful basis is listed in our Privacy & Data Protection notice.
• Data minimisation — we collect only what each stated purpose requires.
• Storage limitation — defined retention periods per data category, then deletion or anonymisation.
• Security — least-privilege access, encryption in transit and at rest, logging and vendor due diligence.
• Processors — written Art. 28 agreements with every provider that processes personal data for us.
• International transfers — adequacy decisions or Standard Contractual Clauses with supplementary safeguards.
• Breach notification — qualifying breaches reported to the supervisory authority within 72 hours, and to affected individuals where the risk is high.
• Records and assessments — we maintain records of processing and carry out data protection impact assessments where required.

5. Complaints and supervisory authority

Please contact our DPO first so we can put things right. You also have the right to lodge a complaint with our lead supervisory authority:

Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
www.dataprotection.ie

You may instead contact the supervisory authority in your EU/EEA country of residence or work.